Like food, payments are enablers of everything. Having existed almost as long as humans, payments are fading into the background over the next ten years.
– A quick history of the last 40,000 years of payments
– Customer experiences of goods and services are decreasingly distinct from the experience of paying for them
– Simple and seamless customer experiences require complicated and complex payments solutions
– How to accommodate customer demands for invisible payments
– What could a world ‘without’ payments look like