ASBFEO – Bruce Billson

In this episode of ABF Vision, host Vivienne Ryan sits down with Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman, recorded live at Marvel Stadium, Melbourne. We discuss the role of the ombudsman in resolving commercial disputes, particularly payment disputes, and the importance of maintaining relationships in small business. Bruce explains the high success rate of their resolution process, the efficient and light-touch approach, and the cost-free assistance provided to small businesses. This insightful conversation sheds light on the challenges faced by small enterprises and the valuable support available to them.